Privacy Policy

Last updated: 02-08-2025

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At Activate Health Coaching, your privacy matters. This policy outlines how we collect, use, store, and protect your personal information.

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1. Who We Are
Activate Health Coaching is an Australian-based health and wellness coaching service run by Caitlyn Toomey. We provide online coaching for people living with chronic conditions.

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2. What Information We Collect
We may collect:

Your name and contact details (email, phone)

Health history or lifestyle information you choose to share

Payment details (processed securely via Stripe)

Any other personal details provided during coaching sessions

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3. How We Use Your Information
We use your information to:

Deliver coaching services

Communicate with you (e.g. session reminders or follow-ups)

Improve your coaching experience

Process payments securely

We do not sell, rent, or trade your information.

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4. How We Store and Protect Your Information
Your information is stored securely using password-protected platforms (e.g. email, Stripe, coaching notes). Only authorised personnel (Caitlyn Toomey) can access this information. All efforts are made to protect your data from unauthorised access or disclosure.

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5. Third-Party Services
We may use trusted third parties to support our services, such as:

Stripe for payment processing

Calendly for bookings

Google Workspace for email communication

These services have their own privacy policies and comply with global privacy standards.

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6. Your Rights
You have the right to:

Access your personal information

Request corrections or updates

Withdraw consent for us to hold or use your information (except where legally required)

To make a request, email: info@activatehealthcoaching.com.au

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7. Cookies & Website Tracking
This website may use cookies to improve your browsing experience. Cookies are small files that help us understand how you interact with the site (e.g. traffic, popular pages).

You can choose to disable cookies in your browser settings at any time.

8. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page, and the “last updated” date will be revised.

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9. Contact Us
For questions about your privacy or this policy, please contact:
📧 info@activatehealthcoaching.com.au
📞 +61 493 432 722